BPO and Customer Service HR Solutions
Adecco offers comprehensive HR services tailored to the unique needs of the BPO and customer service sector.
Tailor-made, just for you
Adecco supports businesses by hiring for a variety of essential roles that enable our clients to deliver an exceptional customer experience.
We specialize in sourcing and placing highly skilled professionals who are trained to meet the dynamic needs of the BPO and customer service industries. From recruitment to payrolling, visa services, and mass hiring, we provide end to end support that helps your business thrive with a skilled, compliant workforce.
Together we define and plan the perfect fit to ensure that we match the right candidates with the right job roles in your business.
We quickly identify the most suitable candidates for your needs and conduct rigorous screening to ensure the best possible match.
With a fast and efficient service, we deliver the talent needed so that you can fill your vacancies quickly and maintain productivity.
We make sure all candidates are ready to start on day one. All of the necessary paperwork and onboarding is completed beforehand. Executive Assistant.
Professionals trained to handle inquiries, complaints, and support across phone, email, and chat.
Experts in resolving complex technical issues to ensure customer satisfaction and service continuity.
Skilled agents who manage high-volume customer communications, providing timely and accurate service.
Employees who manage administrative tasks such as data entry, transaction processing, and record management, ensuring smooth day-to-day operations.
Experienced professionals who manage teams to ensure adherence to service-level agreements (SLAs), key performance indicators (KPIs), and overall customer service excellence.
Through our executive search services, Adecco identifies and recruits senior leaders such as Customer Service Directors, VP of Operations, and Chief Customer Officers who are strategic thinkers and operational experts.
Leveraging our global presence in 60+ countries, we mobilize highly skilled tech professionals to the UAE and the wider Middle East, ensuring you have access to top-tier candidates from around the world.
From on-site services to recruitment to payrolling, contact staffing, project hiring, executive search, emiratisation, outsourcing, mass hiring, master vendor programs and beyond, our high-touch solutions are crafted to fit today s needs and achieve tomorrows goals.
Our extensive candidate pool and strong local network make it easier to meet high-volume talent requirements with ease. Whether you're scaling up rapidly or need to fill multiple positions, we can quickly onboard the right candidates to support your business operations.
Our recruiters specialize exclusively in your industry and have extensive knowledge of the changes that occur within it. We ensure your business is free of any skills gaps.
We work swiftly to meet your staffing and recruitment needs. With our in-house PRO team, onboarding large-scale candidates becomes seamless and convenient, ensuring your business continues to thrive.
Our recruitment process adheres strictly to UAE labor laws, hiring regulations, and Emiratisation goals, ensuring smooth and compliant staffing.
250,000+ candidates
4,000+ clients
45 locations
23,000+ associates